{"id":270,"date":"2025-11-07T15:05:35","date_gmt":"2025-11-07T15:05:35","guid":{"rendered":"http:\/\/freight-agency\/?page_id=270"},"modified":"2026-06-15T09:35:39","modified_gmt":"2026-06-15T09:35:39","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/freightagency.com\/ar\/terms-and-conditions\/","title":{"rendered":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645"},"content":{"rendered":"<p>Please see below for our T&amp;Cs with our BIFA T&amp;Cs available by clicking the below button.<\/p>\n<ul>\n<li>\u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0634\u0627\u062d\u0646\u064a\u0646 \u0623\u0646 \u064a\u0643\u0648\u0646\u0648\u0627 \u0645\u0633\u062c\u0644\u064a\u0646 \u0641\u064a EORI \u0644\u064a\u062a\u0645\u0643\u0646\u0648\u0627 \u0645\u0646 \u062a\u0635\u062f\u064a\u0631 \u0627\u0644\u0628\u0636\u0627\u0626\u0639\u060c \u0648\u062a\u062a\u0648\u0641\u0631 \u062a\u0641\u0627\u0635\u064a\u0644 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(\u0625\u0630\u0627 \u0644\u0645 \u062a\u0643\u0646 \u0645\u062a\u0623\u0643\u062f\u064b\u0627 \u0645\u0645\u0627 \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0627\u0644\u0634\u062d\u0646\u0629 \u0645\u0635\u0646\u0641\u0629 \u0639\u0644\u0649 \u0623\u0646\u0647\u0627 \u062e\u0637\u0631\u0629 - \u064a\u064f\u0631\u062c\u0649 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0646\u0627 \u0644\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0630\u0644\u0643).<\/li>\n<li>\u064a\u062c\u0628 \u0623\u0644\u0627 \u064a\u062a\u0645 \u062a\u062d\u0645\u064a\u0644 \u0642\u0648\u0627\u0631\u064a\u0631\/\u0627\u0633\u0637\u0648\u0627\u0646\u0627\u062a \u0627\u0644\u063a\u0627\u0632 \u0641\u064a \u062d\u0627\u0648\u064a\u0629 - \u0633\u064a\u0624\u062f\u064a \u0630\u0644\u0643 \u0625\u0644\u0649 \u0641\u0631\u0636 \u063a\u0631\u0627\u0645\u0627\u062a \u0645\u0627\u0644\u064a\u0629 \u0628\u0627\u0647\u0638\u0629 \u0648\u062a\u0643\u0627\u0644\u064a\u0641 \u0625\u0636\u0627\u0641\u064a\u0629 \u0625\u0630\u0627 \u062a\u0645 \u0627\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u064a\u0647\u0627.<\/li>\n<li>\u064a\u062c\u0628 \u0623\u0646 \u062a\u062e\u0636\u0639 \u062c\u0645\u064a\u0639 \u0627\u0644\u0634\u062d\u0646\u0627\u062a \u0627\u0644\u0643\u0647\u0631\u0628\u0627\u0626\u064a\u0629 \u0644\u0627\u062e\u062a\u0628\u0627\u0631 PAT + \u0627\u0644\u0648\u0638\u064a\u0641\u064a\u0629 \u0628\u0627\u0644\u0643\u0627\u0645\u0644 \u0645\u0646 \u0642\u0628\u0644 \u0643\u0647\u0631\u0628\u0627\u0626\u064a \u062d\u0627\u0635\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0629 NVQ \u0627\u0644\u0645\u0633\u062a\u0648\u0649 3 \u0623\u0648 \u0623\u0639\u0644\u0649\u060c \u0648\u064a\u062a\u0645 \u062a\u0642\u062f\u064a\u0645 \u0623\u0648\u0631\u0627\u0642\/\u0634\u0647\u0627\u062f\u0629 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631 \u0647\u0630\u0647 \u0639\u0646\u062f \u0627\u0644\u0637\u0644\u0628 (\u0646\u0642\u062a\u0631\u062d \u0623\u064a\u0636\u064b\u0627 \u0646\u0633\u062e\u064b\u0627 \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0623\u0648\u0631\u0627\u0642 \u0644\u064a\u062a\u0645 \u0644\u0635\u0642\u0647\u0627 \u062f\u0627\u062e\u0644 \u0628\u0627\u0628 \u0627\u0644\u062d\u0627\u0648\u064a\u0629) - \u0642\u062f \u064a\u0624\u062f\u064a \u0639\u062f\u0645 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u0625\u0644\u0649 \u0625\u064a\u0642\u0627\u0641 \u0627\u0644\u0634\u062d\u0646\u0629 \u0644\u0644\u062a\u0635\u062f\u064a\u0631 \u0645\u0646 \u0642\u0628\u0644 EA \/ SEPA \u0648\u062a\u0643\u0628\u062f \u0631\u0633\u0648\u0645 \u0625\u0636\u0627\u0641\u064a\u0629.<\/li>\n<li>\u064a\u062c\u0628 \u062a\u062e\u0644\u064a\u0635 \u0627\u0644\u062d\u0627\u0648\u064a\u0627\u062a \u0648\u0625\u0632\u0627\u0644\u062a\u0647\u0627 \u0645\u0646 \u0645\u064a\u0646\u0627\u0621 \u0627\u0644\u0648\u062c\u0647\u0629 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0644\u0636\u0645\u0627\u0646 \u0639\u062f\u0645 \u062a\u0631\u0627\u0643\u0645 \u0631\u0633\u0648\u0645 \u0625\u0636\u0627\u0641\u064a\u0629\u060c \u0648\u0623\u064a \u062a\u0643\u0627\u0644\u064a\u0641 \u0644\u0639\u062f\u0645 \u0627\u0644\u0625\u0632\u0627\u0644\u0629 \u0642\u062f \u062a\u0624\u062f\u064a \u0625\u0644\u0649 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0625\u0644\u0649 \u062d\u0633\u0627\u0628 \u0627\u0644\u0634\u0627\u062d\u0646.<\/li>\n<li>\u0634\u0631\u0648\u0637 \u0627\u0644\u0627\u0626\u062a\u0645\u0627\u0646 - \u0646\u0642\u062f\u064b\u0627 \u0648\u0645\u0633\u062a\u0646\u062f\u0627\u062a - \u0645\u0627 \u0644\u0645 \u064a\u062a\u0645 \u0627\u0644\u0627\u062a\u0641\u0627\u0642 \u0639\u0644\u064a\u0647\u0627 \u0645\u0633\u0628\u0642\u064b\u0627.<\/li>\n<li>All business undertaken according to British International Freight Association (BIFA) Standard Trading Conditions 2025<\/li>\n<li>\n<p class=\"xmsonormal\">Customers submitting VGM weights must ensure the declared weight is within 500 kg of the actual verified weight. Any variance above or below this tolerance may result in a charge of GBP 150.00, which may be applied retrospectively.<br \/>\nFAL can arrange VGM services on your behalf at a cost of GBP 35.00, should this be required.<\/p>\n<\/li>\n<\/ul>\n<h3>\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645 \u0627\u0644\u0625\u0636\u0627\u0641\u064a\u0629 \u0644\u062e\u062f\u0645\u0629 LCL \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0646\u0627<\/h3>\n<p><strong>\u0642\u0627\u0628\u0644\u064a\u0629 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0628\u0633\u0629:<\/strong><\/p>\n<ul>\n<li>\u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0627\u0644\u0645\u0630\u0643\u0648\u0631\u0629 \u062a\u0646\u0637\u0628\u0642 \u0641\u0642\u0637 \u0639\u0644\u0649 \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/li>\n<li>\u0644\u0627 \u064a\u0646\u0637\u0628\u0642 \u0630\u0644\u0643 \u0639\u0644\u0649 \u0627\u0644\u0645\u0645\u062a\u0644\u0643\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0623\u0648 \u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0630\u0627\u062a \u0627\u0644\u0637\u0648\u0644 \u0627\u0644\u0632\u0627\u0626\u062f \u0623\u0648 \u0627\u0644\u062b\u0642\u064a\u0644\u0629 \u0623\u0648 \u0627\u0644\u062e\u0637\u0631\u0629.<\/li>\n<li>\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u0648\u0644 \u0647\u0630\u0647 \u0627\u0644\u0631\u0633\u0648\u0645 \u0627\u0644\u0625\u0636\u0627\u0641\u064a\u0629\u060c \u064a\u064f\u0631\u062c\u0649 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u062f\u064a\u0646\u0627.<\/li>\n<\/ul>\n<p><strong>\u0631\u0633\u0645 \u0627\u0644\u062a\u062d\u0635\u064a\u0644 \u0627\u0644\u0625\u0636\u0627\u0641\u064a \u0644\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u062a\u064a \u064a\u0632\u064a\u062f \u0637\u0648\u0644\u0647\u0627 \u0639\u0646 3 \u0623\u0645\u062a\u0627\u0631<\/strong><\/p>\n<ul>\n<li>\u0625\u0630\u0627 \u0643\u0627\u0646 \u0637\u0648\u0644 \u0627\u0644\u0634\u062d\u0646\u0629 \u0623\u0643\u062b\u0631 \u0645\u0646 3 \u0623\u0645\u062a\u0627\u0631\u060c \u0641\u0633\u064a\u062a\u0645 \u062a\u0637\u0628\u064a\u0642 \u0631\u0633\u0648\u0645 \u0625\u0636\u0627\u0641\u064a\u0629 \u0644\u0644\u062a\u062d\u0635\u064a\u0644.<\/li>\n<\/ul>\n<p><strong>\u0634\u0631\u0648\u0637 \u0646\u0642\u0644 \u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629:<\/strong><\/p>\n<ul>\n<li>\u062a\u062a\u0645 \u0639\u0645\u0644\u064a\u0627\u062a \u0646\u0642\u0644 \u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0628\u0645\u0648\u062c\u0628 \u0634\u0631\u0648\u0637 \u0648\u0623\u062d\u0643\u0627\u0645 RHA \u0645\u0627 \u0644\u0645 \u064a\u062a\u0645 \u0627\u0644\u0627\u062a\u0641\u0627\u0642 \u0639\u0644\u0649 \u062e\u0644\u0627\u0641 \u0630\u0644\u0643.<\/li>\n<\/ul>\n<p>\u062a\u0639\u062a\u0645\u062f \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0639\u0644\u0649 \u0627\u0644\u062d\u0645\u0648\u0644\u0629 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0643\u062f\u064a\u0633 \u0641\u0642\u0637\u060c \u0645\u0627 \u0644\u0645 \u064a\u062a\u0645 \u062a\u062d\u062f\u064a\u062f \u062e\u0644\u0627\u0641 \u0630\u0644\u0643<\/p>\n<p><strong>\u0642\u0628\u0648\u0644 \u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u062e\u0637\u0631\u0629:<\/strong><\/p>\n<ul>\n<li>\u062a\u062e\u0636\u0639 \u062c\u0645\u064a\u0639 \u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u062e\u0637\u0631\u0629 \u0644\u0642\u0628\u0648\u0644 \u0627\u0644\u062e\u0637 \u0648\u0627\u0644\u0648\u0643\u064a\u0644 \u0641\u064a \u0627\u0644\u0648\u062c\u0647\u0629 \u0627\u0644\u0645\u0642\u0635\u0648\u062f\u0629.<\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u063a\u064a\u0631 \u0627\u0644\u0645\u0646\u0642\u0648\u0644\u0629 \u0627\u0644\u062e\u0627\u0636\u0639\u0629 \u0644\u0644\u0642\u0628\u0648\u0644 \u0627\u0644\u0645\u0633\u0628\u0642<\/strong><\/p>\n<ul>\n<li>\u064a\u064f\u0631\u062c\u0649 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0646\u0627 \u0644\u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0623\u0633\u0639\u0627\u0631. \u0642\u062f \u062a\u062e\u0636\u0639 \u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u062e\u0637\u0631\u0629 \u0648\u063a\u064a\u0631 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0643\u062f\u064a\u0633 \u0648\u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u0627\u0644\u062e\u0637\u0631\u0629 \u0644\u0631\u0633\u0648\u0645 \u0625\u0636\u0627\u0641\u064a\u0629.<\/li>\n<\/ul>\n<p><strong>\u0634\u0631\u0648\u0637 \u0627\u0644\u0633\u0639\u0631:<\/strong><\/p>\n<ul>\n<li>\u0627\u0644\u0633\u0639\u0631 \u0625\u0644\u0649 CFS \u0641\u064a \u0627\u0644\u0648\u062c\u0647\u0629.<\/li>\n<\/ul>\n<p><strong>\u0642\u0628\u0648\u0644 \u0627\u0644\u0648\u0638\u0627\u0626\u0641:<\/strong><\/p>\n<ul>\n<li>\u062a\u062e\u0636\u0639 \u062c\u0645\u064a\u0639 \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0644\u0644\u0642\u0628\u0648\u0644\/\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645.<\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0639\u0646 \u0627\u0644\u0628\u0636\u0627\u0626\u0639 \u063a\u064a\u0631 \u0627\u0644\u0645\u0637\u0627\u0644\u0628 \u0628\u0647\u0627:<\/strong><\/p>\n<ul>\n<li>\u0641\u064a \u062d\u0627\u0644\u0629 \u0639\u062f\u0645 \u0627\u0644\u0645\u0637\u0627\u0644\u0628\u0629 \u0628\u0627\u0644\u0628\u0636\u0627\u0639\u0629 \u0641\u064a \u0627\u0644\u0648\u062c\u0647\u0629 \u0627\u0644\u0645\u0642\u0635\u0648\u062f\u0629 \u0644\u0633\u0648\u0621 \u0627\u0644\u062d\u0638\u060c \u0633\u064a\u0643\u0648\u0646 \u0627\u0644\u0637\u0631\u0641 \u0627\u0644\u0630\u064a \u0642\u0627\u0645 \u0628\u0627\u0644\u062d\u062c\u0632 \u0645\u0633\u0624\u0648\u0644\u0627\u064b \u0639\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0631\u0633\u0648\u0645 \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629 \u0628\u0627\u0644\u062a\u062e\u0644\u064a \u0639\u0646 \u0627\u0644\u0634\u062d\u0646\u0629 \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0623\u064a \u0631\u0633\u0648\u0645 \u0648\u0635\u0648\u0644 \u0623\u0648 \u0625\u062a\u0644\u0627\u0641 \u0623\u0648 \u062a\u062e\u0632\u064a\u0646 \u0623\u0648 \u063a\u064a\u0631 \u0630\u0644\u0643.<\/li>\n<\/ul>\n<p><strong>\u0631\u0633\u0648\u0645 \u0627\u0644\u062a\u062e\u0632\u064a\u0646 \u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629:<\/strong><\/p>\n<ul>\n<li>\u0633\u064a\u062a\u0645 \u0641\u0631\u0636 \u0631\u0633\u0648\u0645 \u062a\u062e\u0632\u064a\u0646 \u064a\u0648\u0645\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0634\u062d\u0646\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u062a\u0633\u0644\u064a\u0645\u0647\u0627 \u062e\u0627\u0631\u062c \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u062a\u0648\u0642\u0641.<\/li>\n<\/ul>\n<p><strong>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0644\u063a\u0627\u0621:<\/strong><\/p>\n<ul>\n<li>\u0642\u062f \u064a\u0624\u062f\u064a \u0625\u0644\u063a\u0627\u0621 \u0627\u0644\u062d\u062c\u0632 \u062f\u0648\u0646 \u0625\u0634\u0639\u0627\u0631 \u0643\u0627\u0641\u064d \u0625\u0644\u0649 \u0625\u0647\u062f\u0627\u0631 \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646.<\/li>\n<\/ul>\n<p><strong>\u0634\u0631\u0648\u0637 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629:<\/strong><\/p>\n<ul>\n<li>\u064a\u062a\u0645 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u062c\u0645\u064a\u0639 \u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0634\u0631\u0643\u0629 \u0628\u0645\u0648\u062c\u0628 \u0634\u0631\u0648\u0637 BIFA \u0627\u0644\u062d\u0627\u0644\u064a\u0629\u060c \u0648\u062a\u062a\u0648\u0641\u0631 \u0646\u0633\u062e\u0629 \u0645\u0646\u0647\u0627 \u0639\u0646\u062f \u0627\u0644\u0637\u0644\u0628.<\/li>\n<\/ul>\n<p><strong>\u0623\u0633\u0627\u0633 \u0627\u0644\u062a\u0633\u0639\u064a\u0631:<\/strong><\/p>\n<ul>\n<li>\u062c\u0645\u064a\u0639 \u0639\u0631\u0648\u0636 \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0647\u064a \u0623\u0633\u0639\u0627\u0631 \u0627\u0633\u062a\u0631\u0634\u0627\u062f\u064a\u0629 \u062a\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0633\u0639\u0631 \u0627\u0644\u0635\u0631\u0641 \u0627\u0644\u064a\u0648\u0645\u064a. \u0633\u064a\u0643\u0648\u0646 \u0647\u0630\u0627 \u0627\u0644\u0633\u0639\u0631 \u0639\u0631\u0636\u0629 \u0644\u0644\u062a\u063a\u064a\u064a\u0631 \u0648\u0641\u0642\u0627\u064b \u0644\u0639\u0627\u0626\u062f \u062d\u0642\u0648\u0642 \u0627\u0644\u0645\u0644\u0643\u064a\u0629 \u0644\u0644\u0633\u0641\u064a\u0646\u0629 \u0648\u0642\u062a \u0627\u0644\u0625\u0628\u062d\u0627\u0631. \u0646\u0634\u062c\u0639\u0643 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0639\u0631\u0636 \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0628\u0646\u0641\u0633 \u0627\u0644\u0635\u064a\u063a\u0629 \u0641\u064a \u062d\u0627\u0644\u0629 \u0648\u062c\u0648\u062f \u0623\u064a \u0627\u062e\u062a\u0644\u0627\u0641 \u0628\u064a\u0646 \u0639\u0631\u0636 \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0648\u0627\u0644\u0641\u0627\u062a\u0648\u0631\u0629.<\/li>\n<\/ul>\n<p data-start=\"159\" data-end=\"177\"><strong data-start=\"159\" data-end=\"177\">Call Recording<\/strong><\/p>\n<p data-start=\"179\" data-end=\"452\">Freight Agency Limited may record telephone calls with customers, suppliers, partners and other business contacts for record-keeping, service quality, training, dispute resolution, operational accuracy and to ensure we provide clear and reliable freight forwarding support.<\/p>\n<p data-start=\"454\" data-end=\"782\">Call recordings may contain personal data, such as your name, contact details, business information, voice and details relating to your enquiry, shipment, quotation, booking or service request. We process this information in accordance with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.<\/p>\n<p data-start=\"784\" data-end=\"1155\">Our lawful basis for recording calls is our legitimate interest in maintaining accurate records of communications, improving our service delivery, supporting staff training, resolving queries or complaints, and protecting both our customers and our business. Where required, we may also process call recordings to comply with legal, regulatory or contractual obligations.<\/p>\n<p data-start=\"1157\" data-end=\"1414\">Call recordings are kept securely and are only accessible to authorised members of our team where there is a legitimate business reason to review them. We will not keep call recordings for longer than necessary for the purposes for which they were recorded.<\/p>\n<p data-start=\"1416\" data-end=\"1655\">You have rights in relation to your personal data, including the right to request access to personal data we hold about you. Further information about how we collect, use, store and protect personal data is available in our Privacy Policy.<\/p>","protected":false},"excerpt":{"rendered":"<p>Please see below for our T&amp;Cs with our BIFA T&amp;Cs available by clicking the below button. 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