Newsletter – March 2017

Newsletter – March 2017

New Starters

We are very happy to welcome two new members of staff into our Freight Agency team.
Spencer, pictured left, has joined our sales team as Sales Manager. He will be supporting our customers to ensure all their needs are met. He has over 30 years’ experience in the sea freight industry, originally working extensively on African trades.

​Over the last two years Spencer has worked as a regional Sales Manager for one of the top three global carriers, selling worldwide services.  In his spare time Spencer enjoys cooking, family holidays and socialising with friends.
Tiffany, pictured right, works in our Bookings team. Tiffany, along with the rest of the bookings team, liaises with the shipping lines to organise transport and endeavours to ensure customers receive their pre-shipment paperwork. Tiffany also ensures all customs entries are done in a timely and accurate manner and dispatches customer documents all over the world by courier.  In her spare time, Tiffany enjoys exercising, especially entering races. She loves pushing herself both mentally and physically.

For more information please feel free to call us on  +44 (0) 1274580049  or email us at

Zendesk Chat

Did you know you can chat with a member of our Freight Agency team, through our Website, using Zendesk Chat.


Zendesk Chat allows us to chat with customers and provide them with real-time support. You can contact us using the chat for any queries that you may have. For example, if you require a quote or an estimated transit time to any destination; Contact our team and they will be happy to help. This service is also available to use on mobile devices.​

To access this service, please visit our Website

Farewell Hassan, Congratulations James

Our Accountant, Hassan Khan, sadly left us for pastures new in January of this year, relocating to be nearer to family and friends.  

We are thrilled to announce that James Stammers has now filled this role as our new Finance Manager.  James brings a wealth of experience to the Accounts department, previously working for Proudlocks, Accountants in Bradford.  James joined Freight Agency five years ago and worked alongside Hassan as our Company Accountant.  We are delighted that James has stepped into the new role and the transition has been very successful.  I’m sure you will join us in congratulating James on his promotion with the company. 


Freight Agency Red Nose Day

Last Friday, for red nose day, the Freight Agency office worked together to raise money for charity. Each member of staff bought a red nose, which was wore through the day, and wore red. Members of staff also brought in cakes which were then sold to the rest of the office.

The Freight Agency team are looking to build on the amount raised so far with plans for another office charity event arranged for the Easter period.
Luke Creasey, Commercial Coordinator, dressed in red for Red Nose Day 2017.