Terms and Conditions

Please see below for out T&Cs with our BIFA T&Cs available by clicking the below button.

Shippers should be EORI registered to be able to export cargo,   details of how to register for an EORI number are available on our website.

At the time of booking, we will request a container that can take the heaviest payload , however this cannot be guaranteed, please check the container payload before loading.

It is the shippers responsibility to ensure the loading site is fully accessable, secure, insured and safe for drivers and vehicles.

Freight Agency cannot be held liable for late arrival of containers for loading.

Additional Charges will apply if the time taken for loading a container exceeds that indicated on the initial quotation

Any haulage amendments/cancellations made later than 48 working hours prior to loading may incur extra charges

CMA charge a standard GBP50.00 amendment fee for all cancelled bookings

Bolt Seal to be provided by the shipper, failure to provide a seal number may incur extra costs during and after the shipping process

It is the responsibility of the Shipper to provide an accurate description of the cargo as well as ensuring all goods are loaded securely. Failure to do so may incur addition costs that will be for the account of the shipper at all times

If weight or volumes are different to the above then additional charges may apply

Vehicles / Vehicle Parts must be fully drained of ALL fluids prior to loading.

Containers deemed to be overweight will incur additional costs and possible penalties from Shipping Lines. In certain circumstances these extra costs can amount to very high amounts.

Shipping instructions should be forwarded to docs@freightagency.com mentioning the Freight Agency reference, and sent within 24hrs of cargo loading to container. Late instructions may result in cargo being incorrectly manifested and addition costs.

Marine Insurance is not included

Credit Terms  –  Cash and Documents – unless previously agreed

“All business undertaken according to British International Freight Association (BIFA) Standard Trading Conditions 2021

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