Terms and Conditions

Please see below for out T&Cs with our BIFA T&Cs available by clicking the below button.

Shippers should be EORI registered to be able to export cargo,   details of how to register for an EORI number are available on our website.

At the time of booking, we will request a container that can take the heaviest payload , however this cannot be guaranteed, please check the container payload before loading.

It is the shippers responsibility to ensure the loading site is fully accessable, secure, insured and safe for drivers and vehicles.

Freight Agency cannot be held liable for late arrival of containers for loading.

Additional Charges will apply if the time taken for loading a container exceeds that indicated on the initial quotation

Any haulage amendments/cancellations made later than 48 working hours prior to loading may incur extra charges

CMA charge a standard GBP50.00 amendment fee for all cancelled bookings

Bolt Seal to be provided by the shipper, failure to provide a seal number may incur extra costs during and after the shipping process

It is the responsibility of the Shipper to provide an accurate description of the cargo as well as ensuring all goods are loaded securely. Failure to do so may incur addition costs that will be for the account of the shipper at all times

If weight or volumes are different to the above then additional charges may apply

Vehicles / Vehicle Parts must be fully drained of ALL fluids prior to loading.

Containers deemed to be overweight will incur additional costs and possible penalties from Shipping Lines. In certain circumstances these extra costs can amount to very high amounts.

Shipping instructions should be forwarded to docs@freightagency.com mentioning the Freight Agency reference, and sent within 24hrs of cargo loading to container. Late instructions may result in cargo being incorrectly manifested and addition costs.

Marine Insurance is not included

Credit Terms  –  Cash and Documents – unless previously agreed

These Conditions may be used by current BIFA members ONLY
BRITISH INTERNATIONAL FREIGHT ASSOCIATION (BIFA) STANDARD TRADING CONDITIONS
2005 EDITION, © BIFA 2004
THE CUSTOMER’S ATTENTION IS DRAWN TO SPECIFIC CLAUSES HEREOF WHICH EXCLUDE
OR LIMIT THE COMPANY’S LIABILITY AND THOSE WHICH REQUIRE THE CUSTOMER TO
INDEMNIFY THE COMPANY IN CERTAIN CIRCUMSTANCES AND THOSE WHICH LIMIT TIME
BEING CLAUSES 8, 10, 12-14 INCLUSIVE, 18-20 INCLUSIVE, AND 24-27 INCLUSIVE
Insurance may only be effected by the Company under clause 11(A) if so authorised by the
Financial Services Authority or its successor
All headings are indicative and do not form part of these conditions
.
DEFINITIONS AND APPLICATION
1 In these conditions the following words shall have the following meanings:-
“Company” the BIFA member trading under these conditions
“Consignee” the Person to whom the goods are consigned
“Customer” any Person at whose request or on whose behalf the Company
undertakes any business or provides advice, information or services
“Direct Representative” the Company acting in the name of and on behalf of the Customer and/or
Owner with H.M. Revenue and Customs (“HMRC”) as defined by Council
Regulation 2193/92 or as amended
“Goods” the cargo to which any business under these conditions relates
“Person” natural person(s) or any body or bodies corporate
“SDR” are Special Drawing Rights as defined by the International Monetary Fund
“Transport Unit” packing case, pallets, container, trailer, tanker, or any other device used
whatsoever for and in connection with the carriage of Goods by land, sea
or air
“Owner” the Owner of the Goods or Transport Unit and any other Person who is or
may become interested in them
2(A) Subject to sub-paragraph (B) below, all and any activities of the Company in the course of
business, whether gratuitous or not, are undertaken subject to these conditions.
(B) If any legislation, to include regulations and directives, is compulsorily applicable to any business
undertaken, these conditions shall, as regards such business, be read as subject to such
legislation, and nothing in these conditions shall be construed as a surrender by the Company of
any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such
legislation, and if any part of these conditions be repugnant to such legislation to any extent, such
part shall as regards such business be overridden to that extent and no further.
3 The Customer warrants that he is either the Owner, or the authorised agent of the Owner and, also,
that he is accepting these conditions not only for himself, but also as agent for and on behalf of the
Owner.
Web site www.bifa.org
A company limited by guarantee. Registered in England number: 391973
© BIFA 2004
BRITISH INTERNATIONAL FREIGHT ASSOCIATION December 2004 Page 2 of 7
Redfern House Browells Lane Feltham Middlesex TW13 7EP Tel 020 8844 2266 Fax 020 8890 5546 E-mail bifa@bifa.org
These Conditions may be used by current BIFA members ONLY
Web site www.bifa.org
A company limited by guarantee. Registered in England number: 391973
THE COMPANY
4(A) Subject to clauses 11 and 12 below, the Company shall be entitled to procure any or all of the
services as an agent, or, to provide those services as a principal.
(B) The Company reserves to itself full liberty as to the means, route and procedure to be followed in
the performance of any service provided in the course of business undertaken subject to these
conditions.
5 When the Company contracts as a principal for any services, it shall have full liberty to perform
such services itself, or, to subcontract on any terms whatsoever, the whole or any part of such
services.
6(A) When the Company acts as an agent on behalf of the Customer, the Company shall be entitled,
and the Customer hereby expressly authorises the Company, to enter into all and any contracts on
behalf of the Customer as may be necessary or desirable to fulfil the Customer’s instructions, and
whether such contracts are subject to the trading conditions of the parties with whom such
contracts are made, or otherwise.
(B) The Company shall, on demand by the Customer, provide evidence of any contract entered into as
agent for the Customer. Insofar as the Company may be in default of the obligation to provide such
evidence, it shall be deemed to have contracted with the Customer as a principal for the
performance of the Customer’s instructions.
7 In all and any dealings with HMRC for and on behalf of the Customer and/or Owner, the Company
is deemed to be appointed, and acts as, Direct Representative only.
8(A) Subject to sub-clause (B) below,
the Company:

(i) has a general lien on all Goods and documents relating to Goods in its possession, custody or
control for all sums due at any time to the Company from the Customer and/or Owner on any
account whatsoever, whether relating to Goods belonging to, or services provided by or on behalf
of the Company to the Customer or Owner. Storage charges shall continue to accrue on any
Goods detained under lien;
(ii) shall be entitled, on at least 28 days notice in writing to the Customer, to sell or dispose of or
deal with such Goods or documents as agent for, and at the expense of, the Customer and apply
the proceeds in or towards the payment of such sums;
(iii) shall, upon accounting to the Customer for any balance remaining after payment of any sum
due to the Company, and for the cost of sale and/or disposal and/or dealing, be discharged of any
liability whatsoever in respect of the Goods or documents.
(B) When the Goods are liable to perish or deteriorate, the Company’s right to sell or dispose of or deal
with the Goods shall arise immediately upon any sum becoming due to the Company, subject only
to the Company taking reasonable steps to bring to the Customer’s attention its intention to sell or
dispose of the Goods before doing so.
© BIFA 2004
BRITISH INTERNATIONAL FREIGHT ASSOCIATION December 2004 Page 3 of 7
Redfern House Browells Lane Feltham Middlesex TW13 7EP Tel 020 8844 2266 Fax 020 8890 5546 E-mail bifa@bifa.org
These Conditions may be used by current BIFA members ONLY
Web site www.bifa.org
A company limited by guarantee. Registered in England number: 391973
9 The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and
other remunerations customarily retained by, or paid to, freight forwarders.
10(A) Should the Customer, Consignee or Owner of the Goods fail to take delivery at the appointed time
and place when and where the company is entitled to deliver, the Company shall be entitled to
store the Goods, or any part thereof, at the sole risk of the Customer or Consignee or Owner,
whereupon the Company’s liability in respect of the Goods, or that part thereof, stored as aforesaid,
shall wholly cease. The Company’s liability, if any, in relation to such storage, shall be governed by
these conditions. All costs incurred by the Company as a result of the failure to take delivery shall
be deemed as freight earned, and such costs shall, upon demand, be paid by the Customer.
(B) The Company shall be entitled at the expense of the Customer to dispose of or deal with (by sale
or otherwise as may be reasonable in all the circumstances):-
(i) after at least 28 days notice in writing to the Customer, or (where the Customer cannot be traced
and reasonable efforts have been made to contact any parties who may reasonably be supposed
by the Company to have any interest in the Goods) without notice, any Goods which have been
held by the Company for 90 days and which cannot be delivered as instructed; and
(ii) without prior notice, any Goods which have perished, deteriorated, or altered, or are in immediate
prospect of doing so in a manner which has caused or may reasonably be expected to cause loss
or damage to the Company, or third parties, or to contravene any applicable laws or regulations.
11(A) No insurance will be effected except upon express instructions given in writing by the Customer
and accepted in writing by the Company, and all insurances effected by the Company are subject
to the usual exceptions and conditions of the policies of the insurers or underwriters taking the risk.
Unless otherwise agreed in writing, the Company shall not be under any obligation to effect a
separate insurance on the goods, but may declare it on any open or general policy held by the
Company.
(B) Insofar as the Company agrees to effect insurance, the Company acts solely as agent for the
Customer, and the limits of liability under clause 26(A) (ii) of these conditions shall not apply to the
Company’s obligations under clause 11.
12(A) Except under special arrangements previously made in writing by an officer of the Company so
authorised, or made pursuant to or under the terms of a printed document signed by the Company,
any instructions relating to the delivery or release of the Goods in specified circumstances (such
as, but not limited to, against payment or against surrender of a particular document) are accepted
by the Company, where the Company has to engage third parties to effect compliance with the
instructions, only as agents for the Customer.
(B) Despite the acceptance by the Company of instructions from the Customer to collect freight, duties,
charges, dues, or other expenses from the Consignee, or any other Person, on receipt of evidence
of proper demand by the Company, and, in the absence of evidence of payment (for whatever
reason) by such Consignee, or other Person, the Customer shall remain responsible for such
freight, duties, charges, dues, or other expenses.
© BIFA 2004
BRITISH INTERNATIONAL FREIGHT ASSOCIATION December 2004 Page 4 of 7
Redfern House Browells Lane Feltham Middlesex TW13 7EP Tel 020 8844 2266 Fax 020 8890 5546 E-mail bifa@bifa.org
These Conditions may be used by current BIFA members ONLY
Web site www.bifa.org
A company limited by guarantee. Registered in England number: 391973
(C) The Company shall not be under any liability in respect of such arrangements as are referred to
under sub-clause (A) and (B) hereof save where such arrangements are made in writing, and in
any event, the Company’s liability in respect of the performance of, or arranging the performance
of, such instructions shall not exceed the limits set out in clause 26(A) (ii) of these conditions.
13 Advice and information, in whatever form it may be given, is provided by the Company for the
Customer only. The Customer shall indemnify the Company against all loss and damage suffered
as a consequence of passing such advice or information on to any third party.
14 Without prior agreement in writing by an officer of the Company so authorised, the Company will
not accept or deal with Goods that require special handling regarding carriage, handling, or security
whether owing to their thief attractive nature or otherwise including, but not limited to bullion, coin,
precious stones, jewellery, valuables, antiques, pictures, human remains, livestock, pets, plants.
Should any Customer nevertheless deliver any such goods to the Company, or cause the
Company to handle or deal with any such goods, otherwise than under such prior agreement, the
Company shall have no liability whatsoever for or in connection with the goods, howsoever arising.
15 Except pursuant to instructions previously received in writing and accepted in writing by the
Company, the Company will not accept or deal with Goods of a dangerous or damaging nature, nor
with Goods likely to harbour or encourage vermin or other pests, nor with Goods liable to taint or
affect other Goods. If such Goods are accepted pursuant to a special arrangement, but, thereafter,
and in the opinion of the Company, constitute a risk to other goods, property, life or health, the
Company shall, where reasonably practicable, contact the Customer in order to require him to
remove or otherwise deal with the goods, but reserves the right, in any event, to do so at the
expense of the Customer.
16 Where there is a choice of rates according to the extent or degree of the liability assumed by the
Company and/or third parties, no declaration of value will be made and/or treated as having been
made except under special arrangements previously made in writing by an officer of the Company
so authorised as referred to in clause 26(D).
THE CUSTOMER
17 The Customer warrants:
(A) (i) that the description and particulars of any Goods or information furnished, or services required,
by or on behalf of the Customer are full and accurate, and
(ii) that any Transport Unit and/or equipment supplied by the Customer in relation to the
performance of any requested service is fit for purpose, and
(B) that all Goods have been properly and sufficiently prepared, packed, stowed, labelled and/or
marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any
operations or transactions affecting the Goods and the characteristics of the Goods.
(C) that where the Company receives the Goods from the Customer already stowed in or on a Transport
Unit, the Transport Unit is in good condition, and is suitable for the carriage to the intended
destination of the Goods loaded therein, or thereon, and
© BIFA 2004
BRITISH INTERNATIONAL FREIGHT ASSOCIATION December 2004 Page 5 of 7
Redfern House Browells Lane Feltham Middlesex TW13 7EP Tel 020 8844 2266 Fax 020 8890 5546 E-mail bifa@bifa.org
These Conditions may be used by current BIFA members ONLY
Web site www.bifa.org
A company limited by guarantee. Registered in England number: 391973
(D) that where the Company provides the Transport Unit, on loading by the Customer, the Transport
Unit is in good condition, and is suitable for the carriage to the intended destination of the Goods
loaded therein, or thereon.
18 Without prejudice to any rights under clause 15, where the Customer delivers to the Company, or
causes the Company to deal with or handle Goods of a dangerous or damaging nature, or Goods
likely to harbour or encourage vermin or other pests, or Goods liable to taint or affect other goods,
whether declared to the Company or not, he shall be liable for all loss or damage arising in
connection with such Goods, and shall indemnify the Company against all penalties, claims,
damages, costs and expenses whatsoever arising in connection therewith, and the Goods may be
dealt with in such manner as the Company, or any other person in whose custody they may be at
any relevant time, shall think fit.
19 The Customer undertakes that no claim shall be made against any director, servant, or employee
of the Company which imposes, or attempts to impose, upon them any liability in connection with
any services which are the subject of these conditions, and, if any such claim should nevertheless
be made, to indemnify the Company against all consequences thereof.
20 The Customer shall save harmless and keep the Company indemnified from and against:-
(A) all liability, loss, damage, costs and expenses whatsoever (including, without prejudice to the
generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever
nature levied by any authority in relation to the Goods) arising out of the Company acting in
accordance with the Customer’s instructions, or arising from any breach by the Customer of any
warranty contained in these conditions, or from the negligence of the Customer, and
(B) without derogation from sub-clause (A) above, any liability assumed, or incurred by the Company
when, by reason of carrying out the Customer’s instructions, the Company has become liable to
any other party, and
(C) all claims, costs and demands whatsoever and by whomsoever made or preferred, in excess of the
liability of the Company under the terms of these conditions, regardless of whether such claims,
costs, and/or demands arise from, or in connection with, the breach of contract, negligence or
breach of duty of the Company, its servants, sub-contractors or agents, and
(D) any claims of a general average nature which may be made on the Company.
21(A) The Customer shall pay to the Company in cash, or as otherwise agreed, all sums when due,
immediately and without reduction or deferment on account of any claim, counterclaim or set-off.
B) The Late Payment of Commercial Debts (Interest) Act 1998, as amended, shall apply to all sums
due from the Customer
22 Where liability arises in respect of claims of a general average nature in connection with the
Goods, the Customer shall promptly provide security to the Company, or to any other party
designated by the Company, in a form acceptable to the Company.
© BIFA 2004
BRITISH INTERNATIONAL FREIGHT ASSOCIATION December 2004 Page 6 of 7
Redfern House Browells Lane Feltham Middlesex TW13 7EP Tel 020 8844 2266 Fax 020 8890 5546 E-mail bifa@bifa.org
These Conditions may be used by current BIFA members ONLY
Web site www.bifa.org
A company limited by guarantee. Registered in England number: 391973
LIABILITY AND LIMITATION
23 The Company shall perform its duties with a reasonable degree of care, diligence, skill and
judgment.
24 The Company shall be relieved of liability for any loss or damage if, and to the extent that, such
loss or damage is caused by:-
(A) strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable
to avoid by the exercise of reasonable diligence; or
(B) any cause or event which the Company is unable to avoid, and the consequences of which the
company is unable to prevent by the exercise of reasonable diligence.
25 Except under special arrangements previously made in writing by an officer of the Company so
authorised, the Company accepts no responsibility with regard to any failure to adhere to agreed
departure or arrival dates of Goods.
26(A) Subject to clause 2(B) and 11(B) above and sub-clause (D) below, the Company’s liability
howsoever arising and, notwithstanding that the cause of loss or damage be unexplained, shall not
exceed
(i) in the case of claims for loss or damage to Goods:
(a) the value of any loss or damage, or
(b) a sum at the rate of 2 SDR per kilo of the gross weight of any Goods lost or damaged
whichever shall be the lower.
(ii) subject to (iii) below, in the case of all other claims:
(a) the value of the subject Goods of the relevant transaction between the Company and its
Customer, or
(b) where the weight can be defined, a sum calculated at the rate of two SDR per kilo of the gross
weight of the subject Goods of the said transaction, or
(c) 75,000 SDR in respect of any one transaction,
whichever shall be the least.
(iii) in the case of an error and/or omission, or a series of errors and/or omissions which are
repetitions of or represent the continuation of an original error, and/or omission
(a) the loss incurred, or
(b) 75,000 SDR in the aggregate of any one trading year commencing from the time of the making of
the original error, and/or omission,
© BIFA 2004
BRITISH INTERNATIONAL FREIGHT ASSOCIATION December 2004 Page 7 of 7
Redfern House Browells Lane Feltham Middlesex TW13 7EP Tel 020 8844 2266 Fax 020 8890 5546 E-mail bifa@bifa.org
These Conditions may be used by current BIFA members ONLY
Web site www.bifa.org
A company limited by guarantee. Registered in England number: 391973

0
Your Cart