Freight Agency conduct staff Q&As in which we introduce you to different members of the Freight Agency team in order to help you, our customer, gain a more personal understanding of the company that you are working with.
This week we interviewed Jack who joined Freight Agency in December 2017 and is part of our Customer Services team. Jack looks after all daily operational jobs and ensures a smooth timely service is provided for all customers.
What does your job role involve?
I work in the Customer Services department and I look after all the loadings for that day, speaking to customers, shipping lines, and hauliers to ensure everything runs smoothly.an
What do you enjoy about your job?
I enjoy the interaction with customers and trying to help them with any of the problems they may face on a day to day basis, during the loading of their container.
Who inspires you?
My Grandad. He inspires me because of the man he is and how he treats and respects everyone. I try to replicate that in myself and I respect him for that.
What is your Favourite TV show?
Peaky Blinders and my favourite character is Thomas Shelby, I like how he is always in it to win. He will challenge any issue that comes his way and does everything he can to overcome it. I can relate to this as I always like to get the best result in my work and get the job done no matter what.
What is your favourite quote?
“Its like trying to get blood out of a stone.”
Do you have any pets?
I have a dog called Penny, she is a Black and white Jack Russel. I have had her since she was 8 weeks old. She is now 11 years old and still acts like a puppy. She is always very energetic and enjoys going for walks on the Chevin.